Emergency Dormitory – Leicester City Council

Leicester City Council (LCC) has 2 hostels offering temporary emergency accommodation plus dormitory accomodation.

The council operates a No Second Night Out policy so will endeavour to make sure that you are accommodated if you are sleeping rough for the first time.

To be provided with temporary accommodation by LCC after they have made a decision on your homeless declaration you will need a local connection (unless fleeing violence).

Service Information

Service Overview

In the Dawn Centre there is an emergency dormitory for if you are rough sleeping, become homeless outside of Housing Options hours or awaiting the decision on your homeless declaration.

The council has a duty by law to carry out a Homeless Declaration for anyone that presents homeless and must carry out a thorough investigation to determine if you are entitled to be housed. This should not be done by just an interview at housing options. A full investigation must be carried out and while the investigation is on-going the council have a duty by law to put you into temporary accommodation.

Minimum Age

16

Restrictions

No automatic exclusions, Applications considered on a case by case basis.

Relevant People Groups

Asylum Seekers, Couple, Emergency Beds, Female, Male, Refugees, Single, Young People

Who Is This Service For?

Anybody who is homeless or rough sleeping.

Contact Details

Contact Name

Outreach or Duty Officer

Email Address

housingoptions@leicester.gov.uk

Website

http://www.leicester.gov.uk/your-council-services/housing/homelessness/

Phone

0116 221 2770

Fax

0116 254 6905

Referral Procedure

Referral Procedure

Often the best thing you can do if you are on the streets is to turn up at the Dawn Centre between 8am – 10am where you will see a friendly face, be able to grab breakfast, take a shower and receive help from Y-Support and the Outreach Team.

They can help find accommodation in an emergency or longer term, give benefits advice, information and signposting for health services and make sure you do not have to spend another night out on the streets.

To make a homeless declaration then go to: Housing Options, Phoenix House, 1 King Street, Leicester. LE1 6RN. Mon-Fri 9am-4pm (from 1pm on Tues).

Out of hours phone or call in directly: Dawn Centre Conduit St,Leicester LE2 0JN. Phone 0116 221 2770.

Address

If your find yourself homeless today then you can speak to the Outreach Team or Y-Support both based at the Dawn Centre who will provide support & advice and explain how you get access to emergency beds.

After 4pm or at weekends phone or call in directly: Dawn Centre Conduit St,Leicester LE2 0JN. Phone 0116 221 2770.

EMERGENCY AND OUT OF HOURS

Out of hours phone or call in directly: Dawn Centre Conduit St,Leicester LE2 0JN. Phone 0116 221 2770.